Business analysis

This involves working out strategies for process-based business development and creating operative programs for steps to be taken.

Customer analysis

Here potential customers are identified and their needs and expectations pinpointed.

Identification of major processes

The major processes needed to describe how a particular business works are identified here and their relation to the business as a whole, to customers and to suppliers is analyzed.

Mapping and documentation of processes

This involves describing the essential features of these processes and clarifying how each process is related both to the resources in question and to each of the other processes.

Process audit

How well developed a given process is, the conditions under which it occurs, and ways in which it can be improved are examined here.

Process analysis

This involves analyzing how effective, adequate and flexible a given process is.

Process development

This involves improving the processes of interest or developing new processes that can perform considerably better than existing ones.

Developing a measurement system

Creation of a measuring system here allows a given process to be developed and regulated in a proactive and result-based way.

Reorganization

Here responsibilities are assigned in such a way that the processes of interest can function adequately.

Process-based business development

This involves the planning, managing and implementing of a reorganization that results in the business in question becoming truly process-based.

If you want to know more about process-based business development, contact Anders Ljungberg by e-mail or by phone, +46 46-38 65 11 or +46 705-94 44 99.